[One Focus] How to Improve Patient Experience By Going Above and Beyond

The Broadmoor is a 5-star hotel. How? Because they pay attention to the small things.

In this One Focus, Dr. Brianna Rhue provides advice on how to improve patient experience by going above and beyond. Like the Broadmoor, eyecare practices must pay attention to the small things. Smile at your patients. Be warm and friendly. Go above and beyond to guarantee the best experience possible for your patients.